Fairview Photo Lab has a 10-day refund, return or exchange policy, unless otherwise indicated. The items must be returned to the original location with the original receipt of purchase and must be “new in the box” and “unused” with complete packaging and accessories. In some cases, refunds of cash or cheque purchases may need to be issued from our corporate office. See store for details.
Drone Return Policy
In some cases, refunds of cash or cheque purchases may need to be issued from our corporate office. See store for details.
Technical Support and Repairs
DJI Warranty Repairs and DJI Inspire 1 Warranty and Non-Warranty Repairs
Please contact DJI directly for repairs.
DJI Non-Warranty Repairs
Fairview Photo Lab will send DJI Phantoms out for repair (There is a non-refundable estimate fee of $150), or customers can contact Flying Cameras directly.
Keep the box and packaging material in case your drone needs repair.
Transport Canada Regulations
It is important to read and abide by Transport Canada's regulations
For additional information on Transport Canada's rules and to find out if it is necessary to submit an exemption form visit tc.gc.ca/safetyfirst.
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